Privacy policy
Who we are
This policy explains how Nivedita Goyal, trading as Ink Fusion ("we", "us"), handles your personal data when you use inkfusion.co.in.
What we collect
- You give us: name, email address, phone number, shipping and billing address
- Automatically: device and browser information, pages visited, and similar analytics collected through our store platform and cookies
- Order data: what you bought, when, and the delivery status
What we do not collect
We never see or store your full card number, CVV, UPI PIN or net banking credentials. Payments are processed by Razorpay, an RBI-authorised payment aggregator, on their own secure systems.
Why we use it
To process and deliver your orders, contact you about an order, handle returns and refunds, prevent fraud, meet tax and legal obligations, and — only if you've opted in — send marketing email.
Who we share it with
- Shopify, which hosts our store
- Razorpay, to process payment
- Courier partners, to deliver your order (name, address, phone)
- Government authorities, where the law requires it
We do not sell your personal data.
Marketing
If you subscribe, you can unsubscribe any time using the link in any email. Order confirmations and delivery updates are transactional and will still be sent.
Retention
We keep order records for as long as needed to fulfil the order and to meet Indian tax and accounting requirements.
Your rights
Under India's Digital Personal Data Protection Act, 2023 you may request access to your personal data, ask us to correct it, ask us to erase it where we have no legal reason to keep it, and withdraw consent for marketing. Write to and we'll respond within a reasonable period.
Cookies
Our store uses cookies to keep your cart working, remember preferences, and understand how the site is used. You can block cookies in your browser, though parts of the store may stop working.
Children
Our products are for children, but our store is intended for adults. We don't knowingly collect personal data from anyone under 18.
Contact and grievances
Nivedita Goyal, Proprietor — Grievance Officer Ink Fusion Email: · Phone: 9871668845
We acknowledge complaints within 48 hours and resolve them within one month, as required under Indian law.