Refund policy
Return window
You can return most items within 10 days of delivery.
Condition
Items must be unused, unwashed, and returned with their original tags and packaging intact. We can't accept anything worn, altered, or damaged after delivery.
What can't be returned
Lunch bags and other food-contact items cannot be returned once they have been used. Unused lunch bags in their original packaging can be returned within the normal window.
How to start a return
Email or call 9871668845 with your order number. If the item is faulty, send a photo. We'll confirm the return and arrange collection.
Return shipping is on us
Ink Fusion pays return shipping. You won't be charged to send something back, whether you changed your mind or the item was faulty.
Exchanges and refunds
You can choose either a size exchange (subject to stock) or a full refund. Tell us which when you start the return.
Refund timeline
Once we receive and inspect the item, we process your refund within 5 days to the original payment method through Razorpay. Your bank may take a few additional days to credit it.
Damaged, faulty or wrong items
Tell us within 48 hours of delivery with a photo, and we'll arrange a replacement or a full refund including all shipping costs.
Cancellations
You can cancel any order before it's dispatched at no charge. Contact us as soon as possible. Once dispatched, the return process above applies.